FAQs & Troubleshooting
Popular |
169 Results
- 1When I print directly from the USB flash drive only an error page prints. What can I do?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Replace the drum unit.
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5Adjust color settings by using the custom setting in the printer driver
- 6How to identify your Operating System (OS).
- 7How do I improve the color density? (Print Calibration)
- 8My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 9How do I use the "Print to file" feature?
- 10I cannot find some option in the Printing preferences. (For Windows)
- 11The printer status is Offline or Paused.
- 12I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 13The error message "Print Unable 72" appears on the LCD. What should I do?
- 14The printer prints unexpectedly or it prints garbage.
- 15How do I replace the Belt Unit?
- 16How do I replace the Waste toner box?
- 17What kind of memory can I use?
- 18What is the BRAdmin Professional software used for?
- 19White lines or bands or ribbing across the page.
- 20Completely blank or some colors are missing.
- 21I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23Download a file from the "Downloads" section and save it to Windows 8 computer.
- 24The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 25Can I print on transparencies e.g. for overhead projectors?
- 26I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 27Change the printer driver settings (Windows/macOS)
- 28The paper is skewed when it's printed.
- 29I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 30I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 31What are supported file formats for the direct print feature?
- 32When I print from Adobe® PhotoShop® with the BR-Script Printer Driver, the dark colors in the document are printed in Black. What can I do?
- 33Is my Brother machine compatible with Windows Vista?
- 34When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 35The printer cannot print full pages of a document. An error message "Out of Memory" appears.
- 36How do I replace the Belt Unit?
- 37"JAM INSIDE" error appears on the LCD. What should I do?
- 38"JAM MP TRAY" error appears on the LCD. What should I do?
- 39Print on both sides of the paper.
- 40I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 41I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 42What is the Network Shared printing?
- 43The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 44How do I clear the message "Print Unable 32" from the LCD display?
- 45In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 46What kind of the USB Flash Memory Drive I can use?
- 47Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 48Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 49Can I buy any MICR toner?
- 50How do I print on thick paper, labels and envelopes from the MP tray in Windows applications?