FAQs & Troubleshooting
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182 Results
- 1Add your Brother machine with AirPrint (macOS)
- 2What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 3Replace WT (waste toner) Box
- 4Replace Drum
- 5Replace Toner
- 6Cover is Open
- 7How to identify your Operating System (OS).
- 8Jam Manual Feed
- 9Reset the print server to the default factory settings.
- 10Set up your Brother machine on a wireless network.
- 11The printer status is Offline or Paused.
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13I cannot print using my Brother machine on a wireless network (Windows)
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15"Offline" appears on the Status Monitor.
- 16WT Box End Soon
- 17What is Brother iPrint&Scan?
- 18Replace PF Kit xx
- 19Jam Rear
- 20Replace Fuser
- 21Calibrate or Calibration Failed or Calibration.
- 22Toner Low
- 23Cannot print after a Windows 10 update (June 2020)
- 24Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 25Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 26No Belt Unit
- 27Print both sides of paper or a booklet automatically
- 28I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 29Jam 2-sided
- 30Jam Inside
- 31Turn the Toner Save Mode on or off.
- 32What is AirPrint?
- 33Discover the MAC address of the Brother network card
- 34Fuser Error or Self-Diagnostic
- 35I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 36Carry out calibration to improve the color density
- 37My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 38I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 39Adjust color settings by using the custom setting in the printer driver
- 40Clean the drum unit
- 41Replace Belt unit
- 42Jam Tray 1
- 43The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 44Open the Control Panel (For Windows)
- 45Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 46Can I print from and scan to iPhone, iPod touch and iPad?
- 47Change the printer driver settings (Windows/macOS)
- 48No Tray
- 49Short Paper
- 50Print Unable XX