FAQs & Troubleshooting
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181 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Replace Drum
- 3Replace WT (waste toner) Box
- 4Load paper in the paper tray
- 5The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 6Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 7Replace Toner
- 8Jam Manual Feed
- 9Jam 2-sided
- 10What is Brother iPrint&Scan?
- 11Add your Brother machine with AirPrint (macOS)
- 12Toner Low
- 13Replace Fuser
- 14Drum Error (Drum!)
- 15Replace Belt unit
- 16Set up your Brother machine on a wireless network.
- 17I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 18Discover the MAC address of the Brother network card
- 19What driver package format is supported by my Linux distribution?
- 20How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 21Delete print jobs from the print queue.
- 22Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 23Short Paper
- 24Clean the corona wire (video instructions available)
- 25Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 26Adjust color settings by using the custom setting in the printer driver
- 27The printer status is Offline or Paused.
- 28Clean the drum unit
- 29Wireless setup is requesting a WPS PIN to complete the setup
- 30I cannot print using my Brother machine on a wireless network (Mac)
- 31How to identify your Operating System (OS).
- 32Can I print from and scan to iPhone, iPod touch and iPad?
- 33Change the printer driver settings (Windows/macOS)
- 34Cover is Open
- 35Wrinkle
- 36What can happen if the wrong paper is used in your machine.
- 37Reset the print server to the default factory settings.
- 38Colored streaks or bands down the page
- 39My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 42Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 43Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 44Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 45Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 46The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 47Can I print from or scan to Android™ Smartphone?
- 48Print both sides of paper or a booklet automatically
- 49Carry out calibration to improve the color density
- 50I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.