FAQs & Troubleshooting
Latest |
166 Results
- 104/12/2023Toner Low
- 210/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 327/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 408/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 501/06/2023Add your Brother machine with AirPrint (macOS)
- 601/06/2023Delete print jobs from the print queue.
- 716/05/2023I cannot print from my computer via USB.
- 826/04/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 927/03/2023"Offline" appears on the Status Monitor.
- 1027/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1127/03/2023Change the printer driver settings (Windows/macOS)
- 1227/03/2023The printer status is Offline or Paused.
- 1324/03/2023Open the Status Monitor
- 1414/02/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 1514/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 1619/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 1719/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 1813/12/2022How to identify your Operating System (OS).
- 1920/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 2027/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 2130/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2209/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2319/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 2430/06/2022Check the Node Name of the Brother machine
- 2523/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2609/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2720/04/2022Uninstall the Brother Software and Drivers (Windows)
- 2814/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2924/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 3024/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3117/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 3214/12/2021Print both sides of paper or a booklet automatically
- 3310/11/2021Open the Control Panel (For Windows)
- 3412/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 3519/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3602/03/2021The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 3727/01/2021Adjust color settings by using the custom setting in the printer driver
- 3824/12/2020Printing/ Scanning with a mobile device
- 3914/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4016/07/2020Cannot print after a Windows 10 update (June 2020)
- 4106/07/2020What driver package format is supported by my Linux distribution?
- 4226/06/2020Adjust the Brother machine's Sleep Time setting
- 4302/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 4406/01/2020When I print images, the quality is not good (Linux)
- 4503/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 4603/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 4727/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 4830/10/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 4929/10/2019Large characters are printed incorrectly. (Linux)
- 5029/10/2019The driver installation finished successfully but I cannot print. (Linux)