FAQs & Troubleshooting
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166 Results
- 1Replace WT (waste toner) Box
- 2The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 3Replace Drum
- 4Can I print from iPhone, iPod touch and iPad?
- 5Jam 2-sided
- 6Load paper in the paper tray
- 7My Brother machine prints garbage data or blank pages when printing from my Android™ mobile device using Brother iPrint&Scan.
- 8Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 9Replace Toner
- 10What is Brother iPrint&Scan?
- 11Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 12The printer status is Offline or Paused.
- 13The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 14Replace PF Kit xx
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16The color of your printouts is not what you expected
- 17I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 18Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 19Print both sides of paper or a booklet automatically
- 20Jam Rear
- 21Can I print from Android™ Smartphone?
- 22Turn the Toner Save Mode on or off.
- 23Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 24I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 25Carry out calibration to improve the color density
- 26How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 27I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 28Toner Low
- 29Drums End Soon/ Drum End Soon(X)
- 30Replace Belt unit
- 31Replace Fuser
- 32Cartridge Error
- 33No Toner
- 34Adjust color settings by using the custom setting in the printer driver
- 35Toner Error
- 36Envelope creases
- 37What is the recommended paper?
- 38Print on envelopes, labels or thick paper from the Manual feed slot
- 39I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 40Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 41Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 42Cover is Open
- 43Drum Error (Drum!)
- 44Jam Inside
- 45Can I print on transparencies e.g. for overhead projectors?
- 46I still receive the error message "Replace Drums", "Replace Drum: X", "Drum End Soon", or "Drum End Soon: X" after I replace the drum unit with a new one.
- 47Small Paper
- 48Short Paper
- 492-sided Disabled
- 50"Offline" appears on the Status Monitor.