FAQs & Troubleshooting
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209 Results
- 1Replace WT (waste toner) Box
- 2WT Box End Soon
- 3What is Brother iPrint&Scan?
- 4No Paper
- 5The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 6Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
- 7My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 8Jam Inside
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 11Drums End Soon/ Drum End Soon(X)
- 12I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 13I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 14Can I print from DOS applications?
- 15Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 16Turn the Toner Save Mode on or off.
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 18Can I print on transparencies e.g. for overhead projectors?
- 19How to identify your Operating System (OS).
- 20I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 21Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
- 22No Belt Unit
- 23Drum Error (Drum!)
- 24Jam Rear
- 25Wrinkle
- 26Can I use non-Brother or third party supplies with the Brother machine?
- 27What can happen if the wrong paper is used in your machine.
- 28What is the recommended paper?
- 29My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 30Print command (cupswrapper) (Linux)
- 31I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 32What driver package format is supported by my Linux distribution?
- 33The downloaded driver's name is different from my machine's name. (Linux)
- 34Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 35Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 36Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
- 37Adjust color settings by using the custom setting in the printer driver
- 38The printer status is Offline or Paused.
- 39I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 40Carry out calibration to improve the color density
- 41Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 42I updated the Web BRAdmin and cannot enable the logging function.
- 43The color of your printouts is not what you expected
- 44When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 45What kind of paper can I use?
- 46Curled or wavy
- 47Reset the network settings to the factory default
- 48Disable the APIPA protocol
- 49The driver installation finished successfully but I cannot print. (Linux)
- 50Print command (LPR) (Linux)