FAQs & Troubleshooting
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208 Results
- 114/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 210/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 327/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 408/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 501/06/2023Delete print jobs from the print queue.
- 616/05/2023I cannot print from my computer via USB.
- 711/05/2023Verify the Brother machine connected to the Wireless Network (For Macintosh)
- 826/04/2023I cannot print from my computer via network. (For Macintosh)
- 926/04/2023Check the IP addresses of your PC and the Brother machine
- 1027/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1127/03/2023Change the printer driver settings (Windows/macOS)
- 1227/03/2023The printer status is Offline or Paused.
- 1324/03/2023Open the Status Monitor
- 1415/03/2023"Offline" appears on the Status Monitor.
- 1528/02/2023Verify the Brother machine connected to the Wired Network (For Windows)
- 1615/02/2023Verify the Brother machine connected to the Wireless Network (For Windows)
- 1715/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 1814/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 1919/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 2019/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 2113/12/2022How to identify your Operating System (OS).
- 2213/12/2022Change the length of time the machine will wait until it goes into Sleep Mode
- 2313/12/2022Print on both sides of the paper.
- 2407/11/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 2507/11/2022Create the file for direct printing
- 2612/10/2022Can I print from DOS applications?
- 2730/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2822/08/2022I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 2910/08/2022Print data directly from the USB flash memory drive
- 3009/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3126/07/2022Configure the Brother machine for a wireless network with a USB or network cable using the Installation CD-ROM
- 3220/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 3330/06/2022Check the Node Name of the Brother machine
- 3423/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3520/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 3609/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3720/04/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 3801/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 3924/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 4024/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 4117/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4210/11/2021Open the Control Panel (For Windows)
- 4312/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 4430/09/2021Uninstall the printer drivers (For Windows)
- 4519/03/2021I get a TS error when trying to print on a wireless network.
- 4602/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4727/01/2021Adjust color settings by using the custom setting in the printer driver
- 4827/01/2021I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 4916/07/2020Cannot print after a Windows 10 update (June 2020)
- 5006/07/2020What driver package format is supported by my Linux distribution?