FAQs & Troubleshooting
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209 Results
- 1What is Brother iPrint&Scan?
- 2The printer status is Offline or Paused.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Print on plain paper or bond paper from the Manual feed slot
- 5Drums End Soon/ Drum End Soon(X)
- 6I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 7Turn the Toner Save Mode on or off.
- 8Jam Inside
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10Adjust color settings by using the custom setting in the printer driver
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12Configure the Brother machine for a wireless network with a USB or network cable using the Installation CD-ROM
- 13No Paper
- 14Print on envelopes, labels or thick paper from the Manual feed slot
- 15Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 16Can I use AirPrint with my Brother machine?
- 17Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 18Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 19I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 20The printer prints unexpectedly or it prints garbage data.
- 21What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23I cannot find some option in the Printing preferences. (For Windows)
- 24I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 25What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 26Drum Error (Drum!)
- 27The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 28Print data directly from the USB flash memory drive
- 29Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 30Belt End Soon
- 31Carry out calibration to improve the color density
- 32I cannot connect to the print server using my web browser. What should I do?
- 33My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 34Print the Network Configuration List
- 35Protect your Brother machine against unauthorised access over the network
- 36Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 37I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 38Can I print from or scan to Android™ Smartphone?
- 39I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates that the IP address is not unique, or a document is printed out on a different machine.
- 40Disable the APIPA protocol
- 41To install the printer driver easily using a tool. (Linux)
- 42I'm having a problem with the print quality. How can I resolve it?
- 43The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 44"Offline" appears on the Status Monitor.
- 45Download a file from the "Downloads" section and save it to Windows 8 computer.
- 46Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 47Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 48How to identify your Operating System (OS).
- 49I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 50No Waste Toner