FAQs & Troubleshooting
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169 Results
- 1The printer status is Offline or Paused.
- 2Reprint the last print job
- 3Print on envelopes, labels or thick paper from the Manual feed slot
- 4What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 5Can I print on transparencies e.g. for overhead projectors?
- 6Print on plain paper or bond paper from the Manual feed slot
- 7Download a file from the "Downloads" section and save it to Windows 8 computer.
- 8Carry out calibration to improve the color density
- 9I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 11Drums End Soon/ Drum End Soon(X)
- 12Install extra memory
- 13Turn the Toner Save Mode on or off.
- 14Check the IP addresses of your PC and the Brother machine
- 15How to identify your Operating System (OS).
- 16No Waste Toner
- 17Clean the paper pick-up roller
- 18Adjust color settings by using the custom setting in the printer driver
- 19I cannot find some option in the Printing preferences. (For Windows)
- 20I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 21Print both sides of paper manually (Manual Duplex Printing for Macintosh)
- 22Replace Toner
- 23Clean the LED head
- 24Clean the drum unit
- 25Print a Test page
- 26I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28Can I print from and scan to iPhone, iPod touch and iPad?
- 29I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 30No Belt Unit
- 31What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 32Uneven density appears periodically across the page.
- 33Replace WT (waste toner) Box
- 34Jam Rear
- 35Jam Tray 1
- 36Curled or wavy
- 37Vertical streaks in a light background
- 38Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 39Repack the printer
- 40I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 41I cannot install Brother drivers on Debian 10 or later (Linux)
- 42Verify the Brother machine connected to the Wired Network (For Windows)
- 43Can I use AirPrint with my Brother machine?
- 44I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 45Thin lines do not print.
- 46The printer prints unexpectedly or it prints garbage data.
- 47Drum Error (Drum!)
- 48What kind of paper can I use?
- 49What kind of memory can I use?
- 50Clean the corona wire