FAQs & Troubleshooting
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169 Results
- 1I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 2Reprint the last print job
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Adjust color settings by using the custom setting in the printer driver
- 7The printer status is Offline or Paused.
- 8Download a file from the "Downloads" section and save it to Windows 8 computer.
- 9Change the printer driver settings (Windows/macOS)
- 10No Belt Unit
- 11I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 12The printer prints unexpectedly or it prints garbage data.
- 13I cannot find some option in the Printing preferences. (For Windows)
- 14How to identify your Operating System (OS).
- 15Carry out calibration to improve the color density
- 16Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 17Envelope creases
- 18Clean the corona wire
- 19Print a Test page
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21Protect your Brother machine against unauthorised access over the network
- 22I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 23Offset image
- 24I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 25The color of your printouts is not what you expected
- 26Drum Error (Drum!)
- 27Curled or wavy
- 28What is the BRAdmin Professional software used for?
- 29"Offline" appears on the Status Monitor.
- 30Print on plain paper or bond paper from the Manual feed slot
- 31The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 32Colored streaks or bands down the page
- 33What driver package format is supported by my Linux distribution?
- 34The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 35Can I print on transparencies e.g. for overhead projectors?
- 36I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 37What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 38Color misregistration
- 39When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 40What kind of paper can I use?
- 41Jam Inside
- 42Wrinkle
- 43What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 44When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 45Print the Network Configuration List
- 46I cannot install the driver when using the Driver Install Tool. (Linux)
- 47What is the Network Shared printing?
- 48Thin lines do not print.
- 49When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 50Replace Belt unit