FAQs & Troubleshooting
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178 Results
- 51How should I maintain the printer?
- 52How do I replace the Fuser Cleaner?
- 53How to use the Driver Deployment Wizard software
- 54The paper is misfeeding or multiple pages are going through.
- 55Uninstall the drivers. (Mac OS X 10.5)
- 56Printouts have wrinkles or creases.
- 57White lines or bands or ribbing appear across the page.
- 58Can I use non-Brother or third party supplies with the Brother machine?
- 59"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
- 60When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 61When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 62What is the life of the consumables?
- 63How do I factory reset the print server?
- 64What is the BRAdmin Professional software used for?
- 65How do I replace the toner cartridge?
- 66How do I replace the fuser unit?
- 67White spots appear.
- 68Vertical black lines or streaks appear on the printout.
- 69I cannot install the driver when using the Driver Install Tool. (Linux)
- 70The downloaded driver's name is different from my machine's name. (Linux)
- 71The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 72I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 73I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 74Pre-Required Procedures (Linux)
- 75What is the difference between the toner cartridge and the drum unit?
- 76A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 77When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 78I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 79Printing on transparancies using the BR-Script driver from a Macintosh® computer
- 80Shade appears on the transparency.
- 81How do I replace the Paper Discharger?
- 82How do I replace the Ozone Filter?
- 83How do I replace the Oil Bottle?
- 84How to use the Network Printer Driver Wizard Software
- 85Paper Feed Problems
- 86Selecting the best possible print quality from a Macintosh® PC
- 87How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 88How do I replace the transfer roller?
- 89I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 90How do I replace the OPC belt cartridge?
- 91Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 92Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 93What is the page count? How can I know how many pages the printer has printed?
- 94Can I buy any MICR toner?
- 95Uninstall the printer drivers (For Windows)
- 96Printing takes too long.
- 97I cannot install Brother drivers on Debian 10 or later (Linux)
- 98What driver package format is supported by my Linux distribution?
- 99Cannot print after a Windows 10 update (June 2020)
- 100When I print images, the quality is not good (Linux)