FAQs & Troubleshooting
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214 Results
- 1REPLACE TONER
- 2Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
- 3The printer status is Offline or Paused.
- 4Reset the print server to the default factory settings.
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6"Offline" appears on the Status Monitor.
- 7Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
- 8REPLACE DRUM
- 9How to identify your Operating System (OS).
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12Use the Network Connection Repair Tool (Windows)
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14JAM INSIDE
- 15JAM REAR
- 16What is Brother iPrint&Scan?
- 17Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 18The printer prints unexpectedly or it prints garbage data.
- 19Can I use AirPrint with my Brother machine?
- 20NO PAPER T1
- 21DRUM ERROR
- 22JAM DUPLEX
- 23JAM TRAY 1
- 24Clean the Drum Unit.
- 25Use the Universal Printer Driver for PCL
- 26NO TONER
- 27Download a file from the "Downloads" section and save it to Windows 8 computer.
- 28Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 29I cannot connect my machine to the wireless network (For Windows)
- 30FUSER ERROR
- 31CARTRIDGE ERROR
- 32DUPLEX DISABLED
- 33TONER LOW
- 34My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 35Page skewed
- 36The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 37Can I print from or scan to Android™ Smartphone?
- 38I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 39The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 40I cannot print from my computer via network. (For Windows)
- 41SIZE ERROR DX
- 42MANUAL FEED
- 43What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 44DRUM END SOON
- 45SERVICE CALL
- 46Cannot print after a Windows 10 update (June 2020)
- 47I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 48Delete print jobs from the print queue.
- 49I cannot find some option in the Printing preferences. (For Windows)
- 50Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?