FAQs & Troubleshooting
Popular |
148 Results
- 1JAM TRAY 1
- 2JAM DUPLEX
- 3JAM REAR
- 4JAM INSIDE
- 5The printer prints unexpectedly or it prints garbage data.
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 8How do I print a Test page?
- 9REPLACE TONER
- 10How to identify your Operating System (OS).
- 11Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 12SERVICE CALL
- 13All black
- 14I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 15The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 16Create or view a XML Paper Specification document
- 17Reprint the last print job. (For Windows users only)
- 18REPLACE DRUM
- 19A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 20Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.4.11 or later users).
- 21The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 22DUPLEX DISABLED
- 23NO TONER
- 24Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 25PRINT OVERRUN
- 26Wrinkles or creases
- 27What is the recommended paper?
- 28Hollow print
- 29Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 30When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 31How do I cancel print jobs using the printer control panel?
- 32Uninstall the Brother Software and Drivers (Windows)
- 33Clear paper jams.
- 34I want to print using CUPS while keeping SELinux enabled. (Linux)
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36Open the Status Monitor
- 37I cannot find some option in the Printing preferences. (For Windows)
- 38Download a file from the "Downloads" section and save it to Windows 8 computer.
- 39Can I use AirPrint with my Brother machine?
- 40I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 41The printer status is Offline or Paused.
- 42NO PAPER T1
- 43Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 44MANUAL FEED
- 45Curl or wavy
- 46White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 47Cannot print after a Windows 10 update (June 2020)
- 48My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 49The downloaded driver's name is different from my machine's name. (Linux)
- 50I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)