FAQs & Troubleshooting
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196 Results
- 1Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
- 2The printer status is Offline or Paused.
- 3Download a file from the "Downloads" section and save it to Windows 8 computer.
- 4The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6Print the Network Configuration List.
- 7How to identify your Operating System (OS).
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 10Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 11'Get More Info' option in Windows® 2000 is not working with IPP. What should I do?
- 12The printer cannot print full pages of a document. An error message "PRINT OVERRUN" is printed out.
- 13What is a "Generic PCL Driver"?
- 14Reset the print server to the default factory settings
- 15What is the printable area per page?
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 17I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 18Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 19How can I configure my printer in a wireless network using SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™?
- 20The printer prints unexpectedly or it prints garbage.
- 21I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003 IPP. What should I do?
- 22White lines appears down the page.
- 23Replace the drum unit.
- 24What are the expected yields of the consumables?
- 25Replace the toner cartridge
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27I am unable to print from a client PC to a printer on a print server. (Linux)
- 28When printing with monochrome laser printer, the print position shifts. (Linux)
- 29Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 30"Offline" appears on the Status Monitor.
- 31Install the built-in drivers (For Windows 8 and Windows 10)
- 32The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 33Important points you need to confirm before configuring your Brother machine for a wireless network.
- 34The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 35It takes a long time for the printer to print out the first page.
- 36How do I enable or disable the wireless network card on this printer?
- 37I cannot print from the printer in a network-shared environment when using Windows XP SP2 32 bit or Windows Vista 32 bit. What can I do?
- 38When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 39Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 40What is SecureEasySetup™, Wi-Fi Protected Setup (PBC*)or AOSS™?
- 41How can I clean the corona wire of the drum unit?
- 42I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 43I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45The driver installation finished successfully but I cannot print. (Linux)
- 46I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 47I want to print using CUPS while keeping SELinux enabled. (Linux)
- 48I get a TS error when trying to print on a wireless network.
- 49The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 50Protect your Brother machine against unauthorised access over the network