FAQs & Troubleshooting
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143 Results
- 1REPLACE DRUM
- 2REPLACE TONER
- 3I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 4JAM REAR
- 5How to identify your Operating System (OS).
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7JAM TRAY 1
- 8The printer status is Offline or Paused.
- 9JAM INSIDE
- 10Clean the Drum Unit.
- 11Download a file from the "Downloads" section and save it to Windows 8 computer.
- 12FUSER ERROR
- 13TONER ENDED
- 14NO TONER
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16Delete print jobs from the print queue.
- 17Can I use AirPrint with my Brother machine?
- 18NO PAPER T1
- 19MANUAL FEED
- 20TONER LOW
- 21Can I print from DOS applications? What printer driver emulation can be used?
- 22What do the LED indications mean?
- 23SERVICE CALL
- 24What is the printable area per page?
- 25Print on labels and envelopes from the manual feed slot.
- 26"Offline" appears on the Status Monitor.
- 27What driver package format is supported by my Linux distribution?
- 28I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 29Can I print from and scan to iPhone, iPod touch and iPad?
- 30I cannot print from my computer via USB.
- 31Change the printer driver settings (Windows/macOS)
- 32The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 33Clean the paper pick-up roller.
- 34FRONT COVER OPEN or FUSER COVER OPEN
- 35The printer prints unexpectedly or it prints garbage data.
- 36Print on both sides of the paper (Manual 2-sided/duplex Printing).
- 37Clear paper jams.
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40I cannot find some option in the Printing preferences. (For Windows)
- 41The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 42The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 43What is Toner Continue Mode?
- 44Can I print from or scan to Android™ Smartphone?
- 45DRUM STOP
- 46SIZE ERROR DX
- 47Curled
- 48What kind of paper can I use?
- 49Envelope creases
- 50Wrinkles or creases