FAQs & Troubleshooting
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149 Results
- 1Does NC-2200w work with Windows Vista?
- 2The printed letters are slanted, positioned incorrectly.
- 3I cannot save a file downloaded from the Brother support website (For Windows)
- 4Delete print jobs from the print queue.
- 5The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 6Can I print using the IPP protocol on Windows XP?
- 7Windows 10 Support Information
- 8Change the printer driver settings (Windows/macOS)
- 9What can happen if the wrong paper is used in your machine.
- 10What driver package format is supported by my Linux distribution?
- 11The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 12How do I factory reset the print server?
- 13Cannot print after a Windows 10 update (June 2020)
- 14The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 15How to identify your Operating System (OS).
- 16Can I print from or scan to Android™ Smartphone?
- 17The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 18What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 19I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 20What is the printable area per page?
- 21What is the recommended paper?
- 22Print on both sides of the paper.
- 23I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 24How do I clear paper jams?
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26Print command (LPR) (Linux)
- 27The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 28Download a file from the "Downloads" section and save it to Windows 8 computer.
- 29Open the Control Panel (For Windows)
- 30What is the Network Shared printing?
- 31Can I print from and scan to iPhone, iPod touch and iPad?
- 32The paper is skewed when it's printed.
- 33What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 34When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 35Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 36When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 37Printouts have wrinkles or creases.
- 38Can I print from DOS applications?
- 39Replace the drum unit.
- 40What is the BRAdmin Professional software used for?
- 41How do I change the print server password?
- 42How can I activate/deactivate the Toner Save Mode?
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 45Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 46The printer status is Offline or Paused.
- 47I cannot update the firmware.
- 48When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 49How can I install the Web BRAdmin on Windows Server 2003?
- 50The lights in my room flicker when the printer is warming up. I get a short electric surge when the printer is warming up to print the first page. The lights in my office or work flicker or dim when using the printer.