FAQs & Troubleshooting
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- 1The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 2How to identify your Operating System (OS).
- 3I cannot save a file downloaded from the Brother support website (For Windows)
- 4How can I activate/deactivate the Toner Save Mode?
- 5The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 6Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 7Install the built-in drivers (For Windows 8 and Windows 10)
- 8Does NC-2200w work with Windows Vista?
- 9When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 10What kind of paper can I use?
- 11Printouts have a curl or wave.
- 12What is the printable area per page?
- 13The printed letters are slanted, positioned incorrectly.
- 14Windows 7 Support Information
- 15I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 16I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 17How can I print the pages in reverse page order in Windows?
- 18Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 19When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 20Uninstall the drivers. (Mac OS X 10.5)
- 21Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 22How can I clean the inside of the printer?
- 23Lines appears across the page.
- 24How can I clean the corona wire of the drum unit?
- 25Can I use non-Brother or third party supplies with the Brother machine?
- 26When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 27What is the recommended paper?
- 28Can I buy any MICR toner?
- 29My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 30The downloaded driver's name is different from my machine's name. (Linux)
- 31Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 32What is the Network Shared printing?
- 33Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 34I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 35Replace the toner cartridge
- 36The image is ghosted.
- 37I cannot install the driver when using the Driver Install Tool. (Linux)
- 38I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 39I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 40Can I print from or scan to Android™ Smartphone?
- 41Can I print from and scan to iPhone, iPod touch and iPad?
- 42Change the printer driver settings (Windows/macOS)
- 43I cannot update the firmware.
- 44In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 45My Brother machine misfeeds paper.
- 46How can I install the Web BRAdmin on Windows Server 2003?
- 47The lights in my room flicker when the printer is warming up. I get a short electric surge when the printer is warming up to print the first page. The lights in my office or work flicker or dim when using the printer.
- 48How can I change the printer settings?
- 49After I installed Sun JavaVM, some applications will not work correctly.
- 50Drum Life End Soon