FAQs & Troubleshooting
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203 Results
- 1Cannot print after a Windows 10 update (June 2020)
- 2I cannot print from the MP Tray. Why?
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4The printer prints unexpectedly or it prints garbage.
- 5An error message "MEMORY FULL" appears on the printer LCD.
- 6Can I use non-Brother or third party supplies with the Brother machine?
- 7What can happen if the wrong paper is used in your machine.
- 8What is the BRAdmin Professional software used for?
- 9What driver package format is supported by my Linux distribution?
- 10I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 12Delete print jobs from the print queue.
- 13JAM REAR
- 14I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 15Can I print using the IPP protocol on Windows XP?
- 16When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 17How do I install the Lower Tray Unit? (LT-500)
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 20I cannot print from my computer via network. (For Macintosh)
- 21TONER EMPTY
- 22What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
- 23IGNORE DATA
- 24How do I turn off the Quick Print Setup?
- 25The print speed slows down.
- 26I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 27How can I use the reprint function?
- 28The machine does not print anything.
- 29The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 30Black toner marks appear across the page.
- 31I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 32All print jobs are aborted and nothing is printed. (Linux)
- 33I want to print using CUPS while keeping SELinux enabled. (Linux)
- 34Uninstall printer drivers (Linux)
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36Download a file from the "Downloads" section and save it to Windows 8 computer.
- 37What is the difference between the toner cartridge and the drum unit?
- 38I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 39I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 40Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 41Functions supported in the Windows 7 built-in drivers
- 42NO PAPER XXXX (XXXX means "TRAY1"/"TRAY2" or "MP( Multi-purpose) TRAY" etc")
- 43BUFFER ERROR
- 44What kind of paper should I avoid?
- 45What is the protocol specification of the NC-4100h Type 2 print server?
- 46What kind of USB cable should I use?
- 47I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 48Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 49What kind of memory can I use?
- 50What are the differences between the BRAdmin Professional and the Web BRAdmin software?