FAQs & Troubleshooting
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184 Results
- 1I cannot print from the MP Tray. Why?
- 2What kind of envelopes should I avoid?
- 3I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 4What kind of memory can I use?
- 5The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 6The machine does not print anything.
- 7I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 8Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 9The paper is skewed when it's printed.
- 10I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 11My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 12Functions supported in the Windows 7 built-in drivers
- 13JAM DUPLEX
- 14What kind of USB cable should I use?
- 15JAM TRAY 1
- 16When trying to print from Mac OS® X the print queue is stopped.
- 17When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 18Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20Cannot print after a Windows 10 update (June 2020)
- 21I want to print using CUPS while keeping SELinux enabled. (Linux)
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 23The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 24What is the difference between the toner cartridge and the drum unit?
- 25How do I install the Optional Network Board?(Nc-4100h)
- 26The headers or footers appear when I view my document on the screen but do not show up when I print it.
- 27I cannot print from Mac OS X.
- 28What kind of Resident Fonts does the Printer have?
- 29I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 30PAPER JAM
- 31Replace the drum unit.
- 32What can happen if the wrong paper is used in your machine.
- 33Can I print using the IPP protocol on Windows XP?
- 34How do I install the Lower Tray Unit? (LT-500)
- 35What is the BRAdmin Professional software used for?
- 36My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 37What is Optional Font Package (BS-3000)?
- 38What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
- 39How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 40The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 41When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 42Print on envelopes.
- 43What driver package format is supported by my Linux distribution?
- 44Paper size settings are unavailable when I print from OpenOffice (Linux)
- 45Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 46The driver installation finished successfully but I cannot print. (Linux)
- 47I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 48All print jobs are aborted and nothing is printed. (Linux)
- 49I am unable to print from a client PC to a printer on a print server. (Linux)
- 50Pre-Required Procedures (Linux)