FAQs & Troubleshooting
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154 Results
- 1I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 2I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 3What is the BROWNIE software?
- 4The machine does not print anything.
- 5Printouts have a curl or wave.
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7Does NC-2200w work with Windows Vista?
- 8How do I perform a factory reset?
- 9What driver package format is supported by my Linux distribution?
- 10Cannot print after a Windows 10 update (June 2020)
- 11When printing with monochrome laser printer, the print position shifts. (Linux)
- 12Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 13The image is ghosted.
- 14The printed letters are slanted, positioned incorrectly.
- 15I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 16Uninstall printer drivers (Linux)
- 17What is the Network Shared printing?
- 18I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 20The printer status is Offline or Paused.
- 21How do I display the Quick Print Setup as a Toolbar?
- 22Using the PING command to troubleshoot problems.
- 23I cannot print from Mac OS X.
- 24What is a file server based network and do Brother printers work in that type of environment?
- 25How can I change the IP address using the ARP and PING commands?
- 26What can happen if the wrong paper is used in your machine.
- 27When trying to print from Mac OS® X the print queue is stopped.
- 28How do I clear paper jams?
- 29I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 30The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 31How do I use the Quick Print Setup Utility?
- 32I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 33Why are the alarm and data lights blinking?
- 34Replace the drum unit.
- 35Windows 10 Support Information
- 36Delete print jobs from the print queue.
- 37How to identify your Operating System (OS).
- 38A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 39In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 40How do I monitor the status of the printer?
- 41When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 42The printer prints unexpectedly or it prints garbage.
- 43Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 44I'm using Mac OS® X 10.3. I cannot print to my printer that is connected to an Apple Airport Extreme Base Station. I am using the PCL printer driver ver.1.00. How can I print?
- 45How can I change the IP address?
- 46I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 47Can I print from DOS applications?
- 48When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 49Uninstall the printer drivers (For Windows)
- 50How do I install additional memory?