FAQs & Troubleshooting
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- 1Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 2Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 3Replace Toner
- 4Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Jam Inside
- 7Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8Replace Drum
- 9What do the LED indications mean?
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 11No Paper
- 12The printer status is Offline or Paused.
- 13How to identify your Operating System (OS).
- 14(Video) Set up your Brother machine
- 15What is Brother iPrint&Scan?
- 16My Brother machine could not be found over the network when I installed drivers on my PC.
- 17Load paper in the paper tray
- 18(Video) Load A5 paper
- 19Can I use AirPrint with my Brother machine?
- 20(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 21"Offline" appears on the Status Monitor.
- 22No Toner
- 23Cover is Open
- 24(Video) Load A4/Letter paper
- 25Print a Printer Settings page.
- 26Jam Tray
- 27Can I print from and scan to iPhone, iPod touch and iPad?
- 28I cannot print using my Brother machine on a wireless network (Windows)
- 29Toner Low
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31I cannot print using my Brother machine on a wireless network (Mac)
- 32The Error LED is still on or flashing after I replace the drum unit with a new one.
- 33Cartridge Error
- 34I cannot connect my machine to the wireless network (For Windows)
- 35I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 36Enable the Brother machine's network interface.
- 37What is Toner Continue Mode?
- 38Drum !
- 39Important points you need to confirm before configuring your Brother machine for a wireless network.
- 40I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 41Clean the corona wire of the drum unit.
- 42Check the IP addresses of your PC and the Brother machine
- 43Set up your Brother machine on a wireless network (Windows/macOS)
- 44Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 45I cannot print from my computer via USB.
- 46Clean the Drum Unit.
- 47Uninstall the Brother Software and Drivers (Windows)
- 48Can I print from or scan to Android™ Smartphone?
- 49Drum End Soon
- 50(Video) Unpack your Brother machine