FAQs & Troubleshooting
Popular |
88 Results
- 1Replace Toner
- 2Replace Drum
- 3Jam Inside
- 4No Paper
- 5How to identify your Operating System (OS).
- 6What do the LED indications mean?
- 7No Toner
- 8I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 9Cover is Open
- 10Turn the Toner Save Mode on or off.
- 11"Offline" appears on the Status Monitor.
- 12Toner Low
- 13Out of Memory
- 14The printer status is Offline or Paused.
- 15Drum !
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17Cartridge Error
- 18Drum End Soon
- 19I cannot print from my computer via USB.
- 20Delete print jobs from the print queue.
- 21Print Unable or Print Unable XX
- 22Clean the Drum Unit.
- 23What driver package format is supported by my Linux distribution?
- 24The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 25The Error LED is still on or flashing after I replace the drum unit with a new one.
- 26What is Toner Continue Mode?
- 27Change the printer driver settings (Windows/macOS)
- 28Clean the corona wire of the drum unit.
- 29What is the recommended paper?
- 30What is the difference between the toner cartridge and the drum unit?
- 31I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 32Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 33Check the firmware version.
- 34Can I print from and scan to iPhone, iPod touch and iPad?
- 35Heater Error or Self-Diagnostic
- 36Cooling Down
- 37Uninstall the drivers. (macOS 13 or greater)
- 38Jam Tray
- 39Where can I download Brother iPrint&Scan application for Mac?
- 40My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 41Open the Status Monitor
- 42I cannot install Brother drivers on Debian 10 or later (Linux)
- 43The driver installation finished successfully but I cannot print. (Linux)
- 44I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 45To install the printer driver easily using a tool. (Linux)
- 46No Drum
- 47I'm having a problem with the print quality.
- 48Wrong Paper Type
- 49The printer is not printing or prints unexpectedly.
- 50Service Call