FAQs & Troubleshooting
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342 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Mat, Cutting Blade and Material Combinations
- 3List of Error Messages for CanvasWorkspace (Others)
- 4ErrS04 appears on the computer screen.
- 5Downloading Optional Design Pattern Collection (My Collection Function)
- 6How to Calibrate the LCD Touchscreen Display
- 7E00009 appears on the computer screen.
- 8Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 9N12001 appears on the computer screen.
- 10E02001 appears on the computer screen.
- 11How to Activate the Calligraphy Kit
- 12E02006 appears on the computer screen.
- 13Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 14List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 15“The entered text cannot be used.“ appears on the computer screen.
- 16ErrS09 appears on the computer screen.
- 17Troubleshooting about the Mat
- 18E99901 appears on the computer screen.
- 19E03006 appears on the computer screen.
- 20Can tape other than masking tape be used to secure materials to the cutting mat?
- 21What is the lever (scanner lever) on the left side of the machine?
- 22E11002 appears on the computer screen.
- 23E01006 appears on the computer screen.
- 24E00005 appears on the computer screen.
- 25FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.
- 26Important Notice for using the Foil Transfer Starter Kit
- 27The Calligraphy Font in the USB Flash Drive is Not Displayed
- 28Where can I purchase any consumables or options for Brother Cutting Machine?
- 29E10005 appears on the computer screen.
- 30E10004 appears on the computer screen.
- 31E10003 appears on the computer screen.
- 32E02004 appears on the computer screen.
- 33E01005 appears on the computer screen.
- 34E01002 appears on the computer screen.
- 35E01001 appears on the computer screen.
- 36What should I do if I forgot my password for CanvasWorkspace?
- 37"Cannot operate when there are too many patterns." message appearing on the LCD. What does it mean?
- 38"A malfunction occurred. Turn the machine off, then on again." message appearing on the LCD.
- 39How to Install the Roll Feeder
- 40What accessory kits are available?
- 41"The data cannot be saved." message appearing on the LCD. What does it mean?
- 42"The data cannot be read." message appearing on the LCD. What does it mean?
- 43How to unsubscribe from Artspira
- 44What are the Differences between Roll Feeder and Roll Feeder 2?
- 45Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 46Can I purchase many of the same accessory kits and register for one CanvasWorkspace account?
- 47E10007 appears on the computer screen.
- 48E95002 appears on the computer screen.
- 49E95001 appears on the computer screen.
- 50How do I update the software of the cutting machine?