FAQs & Troubleshooting
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143 Results
- 1Maintenance (Cleaning the bobbin case) [ Video ]
- 2Tutorial videos on how to use the machine [Video instructions]
- 3How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 4How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 5How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 6How to Embroider on Clothes. [Video instructions]
- 7Data cannot be saved to the machine
- 8"Select a pattern." message appears on the LCD. What does it mean?
- 9There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 10How to change the displayed language
- 11M2513631 appears on the Artspira app screen.
- 12"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 13How to use the Round frame (PRPRFK1) [Video instructions]
- 14How to use the the versatile magnetic frame [Video instructions]
- 15"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 16"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 17How do I check the thread tension ?
- 18Loops appear on the surface of the fabric when embroidering.
- 19"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 20I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 21How to unsubscribe from Artspira
- 22How to connect your machine and transfer data to Artspira
- 23List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 24What is key optimization mode?
- 25How to configure operator lock
- 26How to access setting screens (when administrator lock is enable)
- 27How to configure administrator lock
- 28"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 29There are needle cuts or holes in the garment.
- 30Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 31"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 32E92001 appears on the Artspira app screen.
- 33M5612301 appears on the Artspira app screen.
- 34After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 35Data cannot be transferred even though the machine number has been input. (M5622201)
- 36How to specify/change key display optimization
- 37"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 38"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 39The monitoring app on the smart device receives the notification items I do not need.
- 40Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 41"Wiper error." message appears on the LCD. What does it mean and how do I clear it?
- 42"Trimming sensor error." message appears on the LCD. What does it mean?
- 43"This pattern cannot be used." message appears on the LCD. What does it mean?
- 44"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 45Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 46How do I attach or remove the embroidery frame?
- 47How do I change the needle?
- 48How do I adjust the tension of the upper thread ?
- 49Maintenance (Cleaning the bobbin case)
- 50"Needle bar case position error" message appears on the LCD. What does it mean?