FAQs & Troubleshooting
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99 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 3How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 4How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 5How do I adjust the tension of the upper thread ?
- 6How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 7How to set up the cap frame. [Video instructions]
- 8How to set up the cap frame driver. [Video instructions]
- 9How do I restart embroidering when the thread breaks or the bobbin thread runs out while embroidering?
- 10Maintenance (Cleaning the thread paths of the upper threads)
- 11How do I thread the machine? (Threading the upper thread)
- 12There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 13How to Embroider on Shoes. [Video instructions]
- 14How do I attach or remove the embroidery frame ?
- 15Stabilizers (Backing)
- 16How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 17The bobbin thread breaks.
- 18How do I adjust the tension of the bobbin thread ?
- 19How to Embroider on Clothes. [Video instructions]
- 20How to Embroider on Pet Collar. [Video instructions]
- 21Maintenance (Oiling the machine)
- 22Maintenance (Cleaning around the needle plate)
- 23"The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." message appears on the LCD. What does it mean?
- 24"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 25"This pattern cannot be used." message appears on the LCD. What does it mean?
- 26"Press the unlock key to unlock the machine." message appears on the LCD. What does it mean?
- 27"Needle bar case home position error." message appears on the LCD. What does it mean?
- 28"Please make sure the PC is connected to the machine via the USB cable to run the Link application." message appears on the LCD. What does it mean?
- 29"This USB media cannot be used." message appears on the LCD. What does it mean?
- 30"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 31How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 32"Needle threader is in threading position." message appears on the LCD. What does it mean?
- 33How do I install a bobbin into the machine?
- 34"Retrieving the pattern. Wait a moment." message appears on the LCD. What does it mean?
- 35"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 36"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 37"OK to cancel the current pattern selection?" message appears on the LCD. What does it mean?
- 38How do I check the thread tension ?
- 39"This pattern cannot combine." message appears on the LCD. What does it mean?
- 40"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 41Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 42How do I change the needle?
- 43"Picker error" message appears on the LCD. What does it mean?
- 44"Needle threader error" message appears on the LCD. What does it mean?
- 45"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 46"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 47Why does the upper thread keep breaking?
- 48"The pattern is too large for the extra large embroidery frame." message appears on the LCD. What does it mean?
- 49How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 50How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]