FAQs & Troubleshooting
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99 Results
- 1How to Embroider on Shoes. [Video instructions]
- 2How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 3How to use the the versatile magnetic frame [Video instructions]
- 4Tutorial videos on how to use the machine [Video instructions]
- 5"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 6How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 7How to Embroider on Bag. [Video instructions]
- 8The bobbin thread breaks.
- 9How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 10How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 11How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 12How to Embroider on Cap. [Video instructions]
- 13The needle threader cannot be used.
- 14Loops appear on the surface of the fabric when embroidering.
- 15There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 16"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 17How do I adjust the tension of the upper thread ?
- 18"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 19How do I thread the machine? (Threading the upper thread)
- 20How to use the Round frame (PRPRFK1) [Video instructions]
- 21How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 22"Please make sure the PC is connected to the machine via the USB cable to run the Link application." message appears on the LCD. What does it mean?
- 23"This pattern cannot be used." message appears on the LCD. What does it mean?
- 24How to set up the cap frame driver. [Video instructions]
- 25"Needle threader error" message appears on the LCD. What does it mean?
- 26"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean?
- 27"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 28There are needle cuts or holes in the garment.
- 29"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 30"This file cannot be used." message appears on the LCD. What does it mean?
- 31"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 32"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 33Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 34Maintenance (Cleaning the bobbin case) [ Video ]
- 35Maintenance (Cleaning around the needle plate)
- 36"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." message appears on the LCD. What does it mean?
- 37"Needle threader is in threading position." message appears on the LCD. What does it mean?
- 38"Needle bar case home position error." message appears on the LCD. What does it mean?
- 39"Needle case motor has been locked." message appears on the LCD. What does it mean?
- 40"USB media error" message appears on the LCD. What does it mean?
- 41"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 42"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 43"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 44Nothing happens, even if the LCD display is pressed.
- 45"This pattern cannot combine." message appears on the LCD. What does it mean?
- 46"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 47"This embroidery card cannot be used. Unusable cards include, cards licensed for sale in other countries, no embroidery pattern, etc." message appears on the LCD. What does it mean?
- 48"There is a pattern included that cannot be saved to USB media/computer. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 49"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 50"OK to separate the combined border pattern?" message appears on the LCD. What does it mean?