FAQs & Troubleshooting
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142 Results
- 1How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 2How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 3Tutorial videos on how to use the machine [Video instructions]
- 4Maintenance (Clean the hook) [ Video ]
- 5Introducing Brother My Stitch Monitor application
- 6How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 7How to use the the versatile magnetic frame [Video instructions]
- 8How to Embroider on Shoes. [Video instructions]
- 9How do I change the thread spool easily?
- 10"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 11"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 12Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 13Maintenance (Cleaning the bobbin case) [ Video ]
- 14How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 15The App shows the message "No Supported Machines Found".
- 16"The pattern extends out of the pattern area. Change position of the pattern and scan the new area." message appears on the LCD. What does it mean?
- 17"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 18"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 19How do I adjust the tension of the bobbin thread ?
- 20How to set up the cap frame driver. [Video instructions]
- 21How to Embroider on Bag. [Video instructions]
- 22How to Embroider on Clothes. [Video instructions]
- 23How to Embroider on Cap. [Video instructions]
- 24M3124301 appears on the Artspira app screen.
- 25"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean?
- 26Data cannot be saved to the machine
- 27The pattern transferred from the Artspira app does not appear on the screen of the machine
- 28"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 29The App shows the message "Settings screen".
- 30Loops appear on the surface of the fabric when embroidering.
- 31"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 32"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 33Maintenance (Cleaning the bobbin case)
- 34Maintenance (Clean the hook)
- 35After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 36"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 37"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 38"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 39"This file cannot be used." message appears on the LCD. What does it mean?
- 40How do I attach or remove the embroidery frame?
- 41"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 42I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 43How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 44Data cannot be saved to a USB flash drive
- 45M5541001 appears on the Artspira app screen.
- 46"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 47"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 48"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 49How to set up the cap frame. [Video instructions]
- 50How to Embroider on Pet Collar. [Video instructions]