FAQs & Troubleshooting
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- 1Tutorial videos on how to use the machine [Video instructions]
- 2The App shows the message "No Supported Machines Found".
- 3Tips for sewing thin fabrics
- 4How do I hoop the fabric in the embroidery frame?
- 5How to use the Edge Joining Foot. (Optional accessory : SA184 / F056) [Video instructions]
- 6How do I pull up the bobbin thread?
- 7Basic procedure to sew stitches
- 8How to use the Adjustable Binder Foot. (Optional accessory : SA198 / F071) [Video instructions]
- 9The App shows the message "The embroidery frame cannot be detected."
- 10How to use the Concealed Zipper Foot. (Optional accessory : SA102/F080) [Video instructions]
- 11How to use the Open Toe Foot. (Optional accessory : SA186 / F060, SA146 / F026N, SA147 / F027N) [Video instructions]
- 12Tutorial videos on how to use My Design Snap with the machine [Video instructions]
- 13The App shows the message "The sheet could not be detected. Make sure that the sheet and mobile device are level."
- 14The App shows the message "The calibration sheet cannot be detected."
- 15The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 16Stitches are skipped
- 17How to use the Pin Tuck Foot. (Optional accessory : SA179 / F058, F059, SA162 / F037N) [Video instructions]
- 18How to use the Straight Stitch Foot. (Optional accessory : SA167 / F042N, SA108 / F011N) [Video instructions]
- 19Data cannot be transferred even though the machine number has been input. (M5622201)
- 20How to use the Advanced Monogramming foot "N+" (Optional accessory : SA216 / F087 / F087AP) [Video instructions]
- 21Tips for sewing thick fabrics
- 22How to adjust the thread tension
- 23How to use the Binding Foot. (Optional accessory : SA109 / F014N) [Video instructions]
- 24How to use the Ruffler Foot. (Optional accessory : SA143 / F051) [Video instructions]
- 25How to use the Piping Foot. (Optional accessory : SA192 / F067) [Video instructions]
- 26List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 27How to use the sewing guide function.
- 28The fabric feeds in the opposite direction.
- 29M3124301 appears on the Artspira app screen.
- 30The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 31Embroidery unit does not operate.
- 32How to use the Gathering Foot. (Optional accessory : SA120 / F012N) [Video instructions]
- 33How to use the Fringe Foot. (Optional accessory : SA142 / F025N) [Video instructions]
- 34How to use the Stitch in the Ditch Foot. (Optional accessory : SA191 / F065) [Video instructions]
- 35How to use the Walking Foot. (Optional accessory : SA140 / F033N, SA107 / F034N, SA169 / F050N, SA188 / F062, SA132 / F016N) [Video instructions]
- 36Combination of fabric, thread and needle
- 37"The upper thread may not be threaded correctly. Thread the upper thread from the beginning." message appears on the LCD. What does it mean?
- 38M4345001 appears on the Artspira app screen.
- 39How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 40How to use the Binding Buttonhole Foot 1. (Optional accessory : SA105 / F083) [Video instructions]
- 41How do I adjust the presser foot pressure?
- 42How to set up the wireless network connection with the wizard on the machine
- 43Cannot thread the needle.
- 44Machine does not operate.
- 45Fabric puckers
- 46The machine does not make stitches
- 47The needle contacts the needle plate.
- 48How do I adjust a stitch width or length?
- 49How to use the Circular Attachment. (Optional accessory : SACIRC1 / CIRC1) [Video instructions]
- 50How to use the Pearls and Sequins Foot. (Optional accessory : SA150 / F028N) [Video instructions]