FAQs & Troubleshooting
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102 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I adjust thread tension for embroidering?
- 3How do I hoop the fabric in the embroidery frame?
- 4How do I adjust the sensitivity of the operation keys?
- 5How do I save the embroidery patterns in the machine’s memory?
- 6M5613201 appears on the Artspira app screen.
- 7Multiple data cannot be transferred to the machine at once
- 8M4210001 appears on the Artspira app screen.
- 9The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 10I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 11M4345001 appears on the Artspira app screen.
- 12M5622201 appears on the Artspira app screen.
- 13How do I attach or remove the Embroidery Unit?
- 14"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 15Embroidery
- 16E92001 appears on the Artspira app screen.
- 17How to stop "Send usage information to help improve Brother products and services"
- 18Introducing the Brother Artspira application
- 19M5541001 appears on the Artspira app screen.
- 20"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 21"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 22"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean and how do I clear it?
- 23E96001 appears on the Artspira app screen.
- 24M5612301 appears on the Artspira app screen.
- 25Data cannot be saved to a USB flash drive
- 26Data cannot be saved to the machine
- 27The pattern transferred from the Artspira app does not appear on the screen of the machine
- 28[Embroidery machine users] How to retrieve the data transferred from Artspira
- 29After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 30Data cannot be transferred even though the machine number has been input. (M5622201)
- 31There is no machine that can be transferred
- 32How to link accounts
- 33How to change the displayed language
- 34How to unsubscribe from Artspira
- 35How to obtain and input PIN of machine
- 36How to disconnect a machine from Artspira using the machine
- 37How to disconnect the machine from Artspira using the Artspira app
- 38How to connect your machine and transfer data to Artspira
- 39About the contents and data treated by Artspira app
- 40List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 41M6331001 appears on the Artspira app screen.
- 42M4452001 appears on the Artspira app screen.
- 43M4341001 appears on the Artspira app screen.
- 44M3124301 appears on the Artspira app screen.
- 45M2513631 appears on the Artspira app screen.
- 46M2102501 appears on the Artspira app screen.
- 47M1332002 appears on the Artspira app screen.
- 48How to update your machine software by downloading the update file directly to your machine using a wireless network
- 49What should I do if my machine fails to connect to the wireless network and the connection becomes unstable?
- 50"The wireless setting is not activated." message appears on the LCD. What does it mean?