FAQs & Troubleshooting
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102 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I adjust thread tension for embroidering?
- 3"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 4How do I select or display patterns according to the embroidery frame size?
- 5The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 6How do I enter a line feed in the embroidery pattern?
- 7After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 8How do I change the font type in the embroidery pattern?
- 9How do I clean the race?
- 10"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 11Data cannot be saved to the machine
- 12Fabric puckers
- 13How do I hoop the fabric in the embroidery frame?
- 14How do I adjust the sensitivity of the operation keys?
- 15How do I save the embroidery patterns in the machine’s memory?
- 16"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 17"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 18How to disconnect the machine from Artspira using the Artspira app
- 19The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 20"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 21"There is a pattern included that cannot be saved to USB media. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 22How do I remove or attach the presser foot ?
- 23"USB media error" message appears on the LCD. What does it mean?
- 24"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 25"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 26"The bobbin thread is almost empty." message appears on the LCD. What does it mean?
- 27I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 28M5612301 appears on the Artspira app screen.
- 29Data cannot be transferred even though the machine number has been input. (M5622201)
- 30There is no machine that can be transferred
- 31How to disconnect a machine from Artspira using the machine
- 32About the contents and data treated by Artspira app
- 33M5622201 appears on the Artspira app screen.
- 34M1332002 appears on the Artspira app screen.
- 35"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 36Stitches are skipped
- 37How do I retrieve the patterns from the machine’s memory?
- 38How do I edit a single letter in the embroidery pattern?
- 39"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 40"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 41"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 42How do I remove or attach the Embroidery foot ?
- 43How do I attach or remove the Embroidery Unit?
- 44Where do I put the oil in my machine?
- 45"Lower the presser foot lever." message appears on the LCD. What does it mean and how do I clear it?
- 46"Preventive maintenance is recommended." ppears on the LCD.
- 47E92001 appears on the Artspira app screen.
- 48M5613201 appears on the Artspira app screen.
- 49M4345001 appears on the Artspira app screen.
- 50How to link accounts