FAQs & Troubleshooting
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168 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I edit a single letter in the embroidery pattern?
- 3"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 4How do I adjust thread tension for embroidering?
- 5How do I adjust the sensitivity of the operation keys?
- 6How to use the Gathering Foot. (Optional accessory : SA120 / F012N) [Video instructions]
- 7How to use the Piping Foot. (Optional accessory : SA192 / F067) [Video instructions]
- 8List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 9The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 10How do I edit the stitch stored in the machine with MY CUSTOM STITCH function?
- 11How to use the Concealed Zipper Foot. (Optional accessory : SA102/F080) [Video instructions]
- 12How do I adjust a stitch width or length?
- 13How do I save the embroidery patterns in the machine’s memory?
- 14How do I enter a line feed in the embroidery pattern?
- 15Fabric is caught in the machine and cannot be removed
- 16"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 17How to use the Circular Attachment. (Optional accessory : SACIRC1 / CIRC1) [Video instructions]
- 18How to use the Picot Foot. (Optional accessory : SA164 / F039N, SA149 / F029N) [Video instructions]
- 19Where do I put the oil in my machine?
- 20How to connect your machine and transfer data to Artspira
- 21How to find the security information (SSID and network key) for your home network
- 22"This pattern cannot be loaded as the pattern extends out of the editable area." message appears on the LCD. What does it mean?
- 23How do I set the bobbin ?
- 24How do I wind the bobbin?
- 25I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 26E96001 appears on the Artspira app screen.
- 27E92001 appears on the Artspira app screen.
- 28M5613201 appears on the Artspira app screen.
- 29M5612301 appears on the Artspira app screen.
- 30M4345001 appears on the Artspira app screen.
- 31How to use the Ruler Foot for Low Shank (Optional accessory : SA219 / F089 / F089AP) [Video instructions]
- 32How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
- 33Data cannot be saved to a USB flash drive
- 34Data cannot be saved to the machine
- 35The pattern transferred from the Artspira app does not appear on the screen of the machine
- 36[Embroidery machine users] How to retrieve the data transferred from Artspira
- 37After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 38Multiple data cannot be transferred to the machine at once
- 39Data cannot be transferred even though the machine number has been input. (M5622201)
- 40There is no machine that can be transferred
- 41How to link accounts
- 42How to change the displayed language
- 43How to stop "Send usage information to help improve Brother products and services"
- 44How to unsubscribe from Artspira
- 45How to obtain and input PIN of machine
- 46How to disconnect a machine from Artspira using the machine
- 47How to disconnect the machine from Artspira using the Artspira app
- 48About the contents and data treated by Artspira app
- 49Introducing the Brother Artspira application
- 50M6331001 appears on the Artspira app screen.