FAQs & Troubleshooting
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168 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 3Fabric puckers
- 4Basic procedure to sew stitches
- 5The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 6How to use the Circular Attachment. (Optional accessory : SACIRC1 / CIRC1) [Video instructions]
- 7How to use the Gathering Foot. (Optional accessory : SA120 / F012N) [Video instructions]
- 8The pattern transferred from the Artspira app does not appear on the screen of the machine
- 9How to use the Piping Foot. (Optional accessory : SA192 / F067) [Video instructions]
- 10Tips for sewing thin fabrics
- 11Data cannot be saved to a USB flash drive
- 12"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 13How do I edit a single letter in the embroidery pattern?
- 14How to use the Stitch in the Ditch Foot. (Optional accessory : SA191 / F065) [Video instructions]
- 15"USB media error" message appears on the LCD. What does it mean?
- 16List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 17The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 18How to stop "Send usage information to help improve Brother products and services"
- 19How to use the Concealed Zipper Foot. (Optional accessory : SA102/F080) [Video instructions]
- 20How do I adjust a stitch width or length?
- 21How do I save the embroidery patterns in the machine’s memory?
- 22How to use the Adjustable Binder Foot. (Optional accessory : SA198 / F071) [Video instructions]
- 23"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 24How to use the Picot Foot. (Optional accessory : SA164 / F039N, SA149 / F029N) [Video instructions]
- 25How to use the Concealed Zipper Foot. (Optional accessory : SA128 / F004N) [Video instructions]
- 26How to connect your machine and transfer data to Artspira
- 27How to find the security information (SSID and network key) for your home network
- 28"This pattern cannot be loaded as the pattern extends out of the editable area." message appears on the LCD. What does it mean?
- 29How do I remove or attach the presser foot ?
- 30How do I set the bobbin ?
- 31I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 32E96001 appears on the Artspira app screen.
- 33E92001 appears on the Artspira app screen.
- 34M5613201 appears on the Artspira app screen.
- 35M5612301 appears on the Artspira app screen.
- 36M4345001 appears on the Artspira app screen.
- 37How to use the Ruler Foot for Low Shank (Optional accessory : SA219 / F089 / F089AP) [Video instructions]
- 38How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
- 39Data cannot be saved to the machine
- 40[Embroidery machine users] How to retrieve the data transferred from Artspira
- 41After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 42Multiple data cannot be transferred to the machine at once
- 43Data cannot be transferred even though the machine number has been input. (M5622201)
- 44There is no machine that can be transferred
- 45How to link accounts
- 46How to change the displayed language
- 47How to unsubscribe from Artspira
- 48How to obtain and input PIN of machine
- 49How to disconnect a machine from Artspira using the machine
- 50How to disconnect the machine from Artspira using the Artspira app