FAQs & Troubleshooting
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39 Results
- 1My FAX/MFC will not Dial. Why?
- 2How do I set up a answering machine (TAD) to work on the same line as the fax?
- 3How do I replace the ribbon?
- 4How do I connect an External Telephone?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6How do I clean the print head?
- 7Can an External Answering Device(TAD) be used instead of the built-in one?
- 8How do I improve the copy or fax quality?
- 9How do I know which receive mode to select?
- 10I am experiencing problems sending a fax, what can I do?
- 11What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 12Can I confirm that the FAX was sent correctly?
- 13Can I print from or scan to Android™ Smartphone?
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15How do I program the date and time?
- 16Do I need a telephone line to send and receive faxes with my Brother machine?
- 17"DOCUMENT JAM" error appears on the LCD. What should I do?
- 18I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 19How does the "FAX/TEL" Mode work?
- 20Why can't I copy or send? All the keys just beep 3 times.
- 21Can I connect my External Answering Device in another room and still receive faxes?
- 22How can I clear the "PAPER JAM" error message?
- 23How do I print the received faxes that are stored in memory? (Fax Storage)
- 24How do I clean the Scanner to improve the copy or fax quality?
- 25"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 26I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 27How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 28What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 29Can I print a report that will show a listing of faxes I sent and received?
- 30When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 31My Brother machine has no power.
- 32I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 33I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 34What is Distinctive Ring and how do I program it?
- 35What does "NG" on the Transmission Verification Report mean?
- 36When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 37Why are my sent faxes always received with a black vertical line down the page?
- 38Can I reduce the size of a received fax on this machine?
- 39Vertical streaks appear in my copies.