FAQs & Troubleshooting
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35 Results
- 1How do I connect an External Telephone?
- 2Can I confirm that the FAX was sent correctly?
- 3I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 4How does the "FAX/TEL" Mode work?
- 5How can I clear the "PAPER JAM" error message?
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8Set up an answering machine (TAD) to work on the same line as the fax.
- 9My FAX/MFC will not Dial. Why?
- 10Can I print from or scan to Android™ Smartphone?
- 11How do I print the received faxes that are stored in memory? (Fax Storage)
- 12When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 13"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 14What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 15What is Distinctive Ring and how do I program it?
- 16Can I reduce the size of a received fax on this machine?
- 17Vertical streaks appear in my copies.
- 18I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 19How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 20Why can't I copy or send? All the keys just beep 3 times.
- 21What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 22How do I know which receive mode to select?
- 23How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 24Can I connect my External Answering Device in another room and still receive faxes?
- 25I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 26How do I program the date and time?
- 27What does "NG" on the Transmission Verification Report mean?
- 28Can I print a report that will show a listing of faxes I sent and received?
- 29Why are my sent faxes always received with a black vertical line down the page?
- 30Do I need a telephone line to send and receive faxes with my Brother machine?
- 31My Brother machine has no power.
- 32I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 33I am experiencing problems sending a fax, what can I do?
- 34How do I improve the copy or fax quality?
- 35When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?