FAQs & Troubleshooting
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152 Results
- 1Can I confirm that the FAX was sent correctly?
- 2Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 3One or more of my colors are not printing (blank). What can I do?
- 4When I print, the pages are smudged with ink. What should I do?
- 5What driver package format is supported by my Linux distribution?
- 6Delete print jobs from the print queue.
- 7The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 8I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 9I can receive a fax, but cannot receive a telephone call.
- 10Windows 7 Support Information
- 11Is my Brother machine compatible with third party print servers?
- 12How do I clear Machine Error 46?
- 13When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 14Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 15I am having issues with the paper feed. What can I do?
- 16How do I know which receive mode to select?
- 17How do I clean the Scanner to improve the copy or fax quality?
- 18When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 19Can I still receive faxes or calls when the machine is switched off?
- 20The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 21I am unable to print from a client PC to a printer on a print server. (Linux)
- 22I want to print using CUPS while keeping SELinux enabled. (Linux)
- 23Open the Control Panel (For Windows)
- 24I cannot print from my computer via USB.
- 25Why doesn't my Brother machine have a dial tone?
- 26How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 27The message "No Device" appears when starting the "Status Monitor". What can I do?
- 28Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 29Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 30Where can I find the serial number for my unit?
- 31How can I improve poor print quality?
- 32What does "COMM.ERROR" on the LCD display mean?
- 33Where is the full User's Guide? I can't find enough information in the paper manual.
- 34Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 35I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 36I cannot install the driver when using the Driver Install Tool. (Linux)
- 37My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39Configure and use PC-FAX (CUPS) (Linux)
- 40Cannot print after a Windows 10 update (June 2020)
- 41When I print images, the quality is not good (Linux)
- 42Paper size settings are unavailable when I print from OpenOffice (Linux)
- 43My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 44The downloaded driver's name is different from my machine's name. (Linux)
- 45I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 46Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 47Large characters are printed incorrectly. (Linux)
- 48The driver installation finished successfully but I cannot print. (Linux)
- 49Print command (LPR) (Linux)
- 50When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
