FAQs & Troubleshooting
Popular |
64 Results
- 1Document Jam
- 2What is Brother iPrint&Scan?
- 3How to identify your Operating System (OS).
- 4Scanning and Other Problems
- 5Use the Output Guide
- 6The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 7Load Non-standard Size Document
- 8Error and Maintenance Indications
- 9What is the default password for my Brother machine?
- 10When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 11Load a Plastic Card
- 12Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 15What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 16I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 17Where can I download Brother iPrint&Scan application for Mac?
- 18Your Brother Machine Cannot Scan over the Network
- 19Acceptable Documents
- 20Uninstall the drivers. (macOS 10.14 - macOS 12)
- 21Update the Driver or Firmware for your Brother machine
- 22Load Documents
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24(Video) Calibrate Your Brother Machine
- 25(Video) Clean the Scanner and Rollers
- 26What is Remote Setup?
- 27If You Want to Check that Your Network Devices are Working Correctly
- 28Set Up the Brother Machine Using Remote Setup (Mac)
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30Scanning with a mobile device
- 31I do not have or lost the black and white calibration sheet.
- 32Reset Your Brother Machine
- 33I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 34Configure the Scan to Email Feature (Linux)
- 35Delete a network scanner entry. (Linux)
- 36Important points for specifying the scan area (Linux)
- 37Install your Brother machine's software from Full Driver Package. (Windows)
- 38Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 39Change the General Settings Using Remote Setup
- 40Set Up the Brother Machine Using Remote Setup (Windows)
- 41Clean the Scanner and Rollers
- 42Calibrate Your Brother Machine
- 43Discover the MAC address of the Brother network card.
- 44Check the IP Address of Network Devices
- 45Uninstall the drivers. (macOS 13 or greater)
- 46Uninstall the Brother Software and Drivers (Windows)
- 47What driver package format is supported by my Linux distribution?
- 48Scan using XSane or GIMP (Linux)
- 49Change the brscan5 scan settings using XSane (Linux)
- 50Command List of brscan. (Linux)