FAQs & Troubleshooting
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277 Results
- 1(Video) Replace the Toner Cartridge
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3Paper is Jammed in the Back of the Machine
- 4Replace the Drum Unit
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Set up your Brother machine on a wireless network.
- 7No Toner
- 8Adjust color settings by using the custom setting in the printer driver
- 9The color of your printouts is not what you expected
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 11Calibrate Colour Output
- 12Replace the Waste Toner Box
- 13Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 14I cannot print using my Brother machine on a wireless network (Mac)
- 15No Paper / No Paper T1
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 18Paper is Jammed in the Paper Tray
- 19I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 20The printer status is Offline or Paused.
- 21Drum End Soon
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23Wireless setup is requesting a WPS PIN to complete the setup
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25Paper is Jammed Inside the Machine
- 26Toner Low
- 27Add your Brother machine with AirPrint (macOS)
- 28Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 29How to identify your Operating System (OS).
- 30No Waste Toner
- 31Reset Your Brother Machine
- 32Delete print jobs from the print queue.
- 33Load and Print on Labels in the Manual Feed Slot
- 34Configure the Store Print Log to Network Settings Using Web Based Management
- 35The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 36Print Unable ##
- 37Copy on Both Sides of the Paper (2-sided Copy)
- 38Uneven color density across the page
- 39Secure Print (Mac)
- 40Cannot print after a Windows 10 update (June 2020)
- 41(Video) Connect telephone line and power cords
- 42Paper is Jammed in the Manual Feed Slot
- 43Reduce Printing Noise
- 44Curled or wavy
- 45Printing/ Scanning with a mobile device
- 46What is Brother iPrint&Scan?
- 47Can I print on transparencies e.g. for overhead projectors?
- 48Envelope creases
- 49Wrinkled printout
- 50Colors are light or faint on the whole page