FAQs & Troubleshooting
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280 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace the Drum Unit
- 3Replace the Waste Toner Box
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5Set up your Brother machine on a wireless network.
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7I cannot print using my Brother machine on a wireless network (Mac)
- 8Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 9Paper is Jammed in the Back of the Machine
- 10No Toner
- 11Reset Your Brother Machine
- 12I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 13Replace the Belt Unit
- 14How to identify your Operating System (OS).
- 15Reset the Drum Counter
- 16I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 17The color of your printouts is not what you expected
- 18WT Box End Soon
- 19I cannot find some option in the Printing preferences. (For Windows)
- 20The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 21No Paper / No Paper T1
- 22Calibrate Colour Output
- 23Add your Brother machine with AirPrint (macOS)
- 24Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 25(Video) Load an Envelope (Manual Feed Slot)
- 26Toner Low
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28Drum !
- 29(Video) Set up your Brother machine
- 30Adjust color settings by using the custom setting in the printer driver
- 31Paper is Jammed in the Paper Tray
- 32Clean the Corona Wires
- 33Check the remaining ink or toner level (Linux)
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35My Brother machine could not be found over the network when I installed drivers on my computer.
- 36Cartridge Error
- 37I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 38I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 39Brother iPrint&Scan cannot find my Brother machine (macOS)
- 40Print as a Poster (Windows)
- 41Paper is Jammed in the Manual Feed Slot
- 42Printing/ Scanning with a mobile device
- 43What is Brother iPrint&Scan?
- 44Clean the Drum Unit
- 45Paper is Jammed underneath the Paper Tray
- 46Scan to Email Attachment
- 47Wireless setup is requesting a WPS PIN to complete the setup
- 48Authentication Error, contact your administrator.
- 49Calibrate or Calibration Failed or Calibration.
- 50No Waste Toner