FAQs & Troubleshooting
Popular |
259 Results
- 1One or more of my colors are not printing (blank).
- 2Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6I still receive the error message "Paper Jam" after I removed the jammed paper.
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 9The scanner cover support has come off. (With Video Instructions)
- 10Load paper in the paper tray
- 11Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 12How to identify your Operating System (OS).
- 13Paper Jam
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 16How do I know which side up my photo paper should be in the tray?
- 17The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 18No Paper Fed
- 19Add your Brother machine with AirPrint (macOS)
- 20I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 21Cannot print after a Windows 10 update (June 2020)
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 24What is Brother iPrint&Scan?
- 25Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 26I cannot make borderless prints.
- 27Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 28Improve poor print quality.
- 29Load envelopes
- 30I'm using Macintosh. What is the PreScan option used for?
- 31I cannot print using my Brother machine on a wireless network (Windows)
- 32Delete print jobs from the print queue.
- 33Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 34Download a file from the "Downloads" section and save it to Windows 8 computer.
- 35The edge of glossy paper is smudged.
- 36Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 37Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 38What driver package format is supported by my Linux distribution?
- 39After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 40Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 41When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 42Document Jam
- 43Replace Ink
- 44I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 45I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 46Easy Scan to E-mail
- 47When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 48I cannot find some option in the Printing preferences. (For Windows)
- 49Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 50Load photo paper