FAQs & Troubleshooting
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250 Results
- 1Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 2Paper Jam
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 5What is Brother iPrint&Scan?
- 6Load paper in the paper tray
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9Ink Low
- 10After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 11I still receive the error message "Paper Jam" after I removed the jammed paper.
- 12Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 13Install Starter Ink
- 14Print using only the black ink cartridge when the Color cartridges have run out.
- 15Replace Ink
- 16I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 17Load photo paper
- 18The LCD displays an error code when I use Web icon (Brother Web Connect).
- 19No Paper Fed
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 22When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 23A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 24Printing/ Scanning with a mobile device
- 25The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 26Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 27Unable to Scan AX
- 28I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 29Where is the USB port on the machine?
- 30Cannot Detect Ink Volume
- 31Cannot Detect
- 32Wrong Paper
- 33Is my Brother machine compatible with Windows Vista?
- 34What is the BRAdmin Professional software used for?
- 35My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 36Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 37The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 38Is there a way to view how much ink is remaining?
- 39Load envelopes
- 40Add your Brother machine with AirPrint (macOS)
- 41Easy Scan to E-mail
- 42Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 43Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 44Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 45How to identify your Operating System (OS).
- 46Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 47Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 48Unable to Print 7X
- 49Ink Absorber Full
- 50Low Temperature