FAQs & Troubleshooting
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282 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3Can I print from or scan to Android™ Smartphone?
- 4The printer status is Offline or Paused.
- 5Replace Ink
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 10I cannot find some option in the Printing preferences. (For Windows)
- 11A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 12I still receive the error message "Paper Jam" after I removed the jammed paper.
- 13The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 14Print using only the black ink cartridge when the Color cartridges have run out.
- 15Paper Jam
- 16Wireless setup is requesting a WPS PIN to complete the setup
- 17Download a file from the "Downloads" section and save it to Windows 8 computer.
- 18Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 19Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 20How to identify your Operating System (OS).
- 21Ink Absorber Full
- 22No Ink Cartridge
- 23What driver package format is supported by my Linux distribution?
- 24When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 25I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 26How do I know which side up my photo paper should be in the tray?
- 27I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 28Connect your Brother machine to your mobile device via a wireless router or access point.
- 29Delete print jobs from the print queue.
- 30What is Brother iPrint&Scan?
- 31Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 32Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 33Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 34Ink Low
- 35Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 36Is my Brother machine compatible with Windows Vista?
- 37When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 38Out of Memory
- 39Improve poor print quality.
- 40The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 41"Offline" appears on the Status Monitor.
- 42My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 43I cannot print using my Brother machine on a wireless network (Mac)
- 44Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 45Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 46Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 47Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 48Low Temperature
- 49Unable to Print XX
- 50I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.