FAQs & Troubleshooting
Popular |
264 Results
- 1Load paper in the paper tray
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5What is Brother iPrint&Scan?
- 6How do I load envelopes into my machine?
- 7I cannot find some option in the Printing preferences. (For Windows)
- 8Can I print from or scan to Android™ Smartphone?
- 9Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 10How do I know which side up my photo paper should be in the tray?
- 11The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 12Ink Low
- 13I'm using Macintosh. What is the PreScan option used for?
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 16Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 17Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 18Can I use AirPrint with my Brother machine?
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20Where can I find the ink cartridges for my new Brother machine?
- 21Replace Ink
- 22Wireless setup is requesting a WPS PIN to complete the setup
- 23I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 24Download a file from the "Downloads" section and save it to Windows 8 computer.
- 25Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 26Which E-mail packages are compatible with ControlCenter3?
- 27When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 28What is the BRAdmin Professional software used for?
- 29When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 30Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 31Print using only the black ink cartridge when the Color cartridges have run out.
- 32I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 33When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 34Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 35Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 36I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 37No Paper Fed
- 38Firewall port requirements of the Scan Key Tool (Linux)
- 39Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 40I cannot print using my Brother machine on a wireless network (Mac)
- 41Enable the Brother machine's network interface.
- 42Open the Status Monitor
- 43Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 44The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 45I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 46Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 47Load photo paper into my machine.
- 48I still receive the error message "Paper Jam" after I removed the jammed paper.
- 49I cannot make borderless prints.
- 50The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.