FAQs & Troubleshooting
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180 Results
- 1Set up your Brother machine on a wireless network (Windows/macOS)
- 2Printer Jam or Paper Jam
- 3Error and Maintenance LED Indications
- 4Replace Ink
- 5(Video) Set up your Brother machine
- 6I cannot print on a wireless (Wi-Fi) network (Windows)
- 7My Brother machine could not be found over the network when I installed drivers on my computer.
- 8Tray not detected / Paper Tray #1 not detected
- 9(Video) The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 10How to identify your Operating System (OS).
- 11Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 12No Paper / No Paper Fed
- 13(Video) No Paper / No Paper Fed
- 14Change the paper size and paper type
- 15Install the Brother Mobile Connect application (for mobile device)
- 16Paper is Jammed Inside the Machine
- 17Wireless setup is requesting a WPS PIN to complete the setup
- 18(Video) Scan to an Editable Text File Using OCR
- 19(Video) How to Email Print
- 20The printer status is Offline or Paused.
- 21I cannot print on a wireless (Wi-Fi) network (Mac)
- 22Cannot Detect
- 23(Video) Reset the Network Settings to Factory Settings
- 24(Video) Update the Driver or Firmware for your Brother machine
- 25(Video) Enable the Brother machine's network interface.
- 26One or more of my colors are not printing (blank).
- 27Add your Brother machine with AirPrint (macOS)
- 28(Video) Print the WLAN Report
- 29Print Unable XX or Cannot Print
- 30(Video) When I print photos, the color quality is not good.
- 31Uninstall the Brother Software and Drivers (Windows)
- 32I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 33Other Problems
- 34Check the Print Quality
- 35I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 36Cannot print after a Windows 10 update (June 2020)
- 37How Brother inkjet printers measure remaining page yields
- 38Load Documents on the Scanner Glass
- 39(Video) Clean the Paper Pick-up Rollers
- 40Reset Your Machine
- 41Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 42The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 43After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 44Delete print jobs from the print queue.
- 45What is the default password for my BRAdmin or Web Based Management?
- 46"Offline" appears on the Status Monitor. (Windows)
- 47The scanning speed is slow when scanning from my machine. (Windows)
- 48I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 49(Video) Change the paper size and paper type
- 50When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.