FAQs & Troubleshooting
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300 Results
- 1Setup a Brother machine on a wireless (Wi-Fi) network.
- 2Printer Jam or Paper Jam
- 3The printer status is Offline or Paused.
- 4How to identify your Operating System (OS).
- 5Load envelopes
- 6(Video) Install Ink Cartridges
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 9Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11Load Paper in the Manual Feed Slot
- 12Ink Low
- 13Replace Ink
- 14Add your Brother machine with AirPrint (macOS)
- 15(Video) Load A4/Letter paper
- 16Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 17Print using only the black ink cartridge when the Color cartridges have run out.
- 18Set up your Brother machine on a wireless network.
- 19I cannot print on a wireless (Wi-Fi) network (Windows)
- 20Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 21(Video) Set up your Brother machine
- 22Document Jam
- 23(Video) Update the Driver or Firmware for your Brother machine
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25One or more of my colors are not printing (blank).
- 26Set up a Brother machine and your mobile device on a wireless network
- 27Check the Print Quality
- 28(Video) Connect telephone line and power cords
- 29What is Brother iPrint&Scan?
- 30Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 31No Ink Cartridge
- 32Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front)
- 33Check the Print Alignment from Your Brother Machine
- 34Easy Scan to E-mail
- 35Unable to Print XX
- 36Cannot Detect
- 37Cover is Open
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40What driver package format is supported by my Linux distribution?
- 41(Video) Unpack your Brother machine
- 42(Video) Load an Envelope (Manual Feed Slot)
- 43After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 44Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 45The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 46Clean the Paper Pick-up Rollers
- 47Clean the Print Head from Your Brother Machine
- 48I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 49Cannot Detect Ink Volume
- 50The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.