FAQs & Troubleshooting
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287 Results
- 1Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 2What is Brother iPrint&Scan?
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 5Colors are light or unclear on the whole page.
- 6A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 7Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 8When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 9Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 10Delete print jobs from the print queue.
- 11Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 12I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 15I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 16How do I replace the belt unit?
- 17Can I use non-Brother or third party supplies with the Brother machine?
- 18When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 19Replace the toner cartridge
- 20White spots or hollow print appears.
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 23Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 24I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 25Locate files scanned with ControlCenter3 (For Windows)
- 26Adjust color settings by using the custom setting in the printer driver
- 27Change the printer driver settings (Windows/macOS)
- 28The printer status is Offline or Paused.
- 29Scan multiple pages into one file instead of each scan being saved as a separate file.
- 30I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 31Is my Brother machine compatible with Windows Vista?
- 32Scan a document using "Scanner and Camera Wizard" in Windows XP
- 33Printouts have wrinkles.
- 34Colored lines appear across the page.
- 35Replace the drum unit.
- 36I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 37What is the BRAdmin Professional software used for?
- 38Vertical colored streaks or bands appear on the page.
- 39Configure and use the Scan Key Tool (Linux)
- 40I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 41Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 42The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 43Print a web page from iPrint&Scan when using an Android™ mobile device.
- 44Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 45Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 46Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 47How to identify your Operating System (OS).
- 48I am sharing my Brother machine. I can print but cannot scan.
- 49I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 50I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)