FAQs & Troubleshooting
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203 Results
- 1JAM INSIDE
- 2JAM TRAY 1
- 3JAM DUPLEX
- 4Jam Rear
- 5Replace Toner
- 6Turn the Toner Save mode on or off
- 7Check Connection
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9Curled (video instructions available)
- 10How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 11Duplex Disabled
- 12TONER ENDED
- 13Size mismatch
- 14REPLACE DRUM
- 15NO TONER
- 16No Paper
- 17Cover is Open
- 18MANUAL FEED
- 19What is the recommended paper?
- 20The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 21Scan Unable
- 22Print Unable
- 23Combine multiple scanned documents into a single file with PaperPort™
- 24Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 25Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 26CARTRIDGE ERROR
- 27Drum Stop
- 28Curled
- 29Drum End Soon
- 30Curled or wavy
- 31The printer status is Offline or Paused.
- 32Toner Low or Prepare New Toner Cartridge
- 33Drum Error (Drum!)
- 34Out of Memory
- 35Can I use non-Brother or third party supplies with the Brother machine?
- 36Print on envelopes, labels, or thick paper from the manual feed slot.
- 37Ghost
- 38Wrinkles or creases
- 39Firewall port requirements of the Scan Key Tool (Linux)
- 40I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 41Scan a document and open the scanned image with a graphics application (For Windows)
- 42Clean the paper pick-up roller (video instructions available)
- 43Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 44Is my Brother machine compatible with Windows Vista?
- 45Envelope creases
- 46White lines, bands or ribbing across the page
- 47Windows 10 Support Information
- 48The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 49When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 50Where can I download Brother iPrint&Scan application for Mac?