FAQs & Troubleshooting
Popular |
259 Results
- 1I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 6How do I know which side up my photo paper should be in the tray?
- 7The printer status is Offline or Paused.
- 8The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 9I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 10When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 11When I print, the pages are smudged with ink. What should I do?
- 12What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 13Uninstall printer drivers (Linux)
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 16When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 17Scan from the Brother iPrint&Scan application using Windows Phone.
- 18What is Brother iPrint&Scan?
- 19Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 20I still receive the error message "Paper Jam" after I removed the jammed paper.
- 21Can I print from or scan to Android™ Smartphone?
- 22Ink Low
- 23I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 24Can third party ink be used to refill the ink cartridges?
- 25One or more of my colors are not printing (blank). What can I do?
- 26How do I clean the Scanner to improve the copy quality?
- 27Load paper in the paper tray
- 28My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 29What driver package format is supported by my Linux distribution?
- 30Command List of brscan. (Linux)
- 31I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 32Install the built-in drivers (For Windows 8 and Windows 10)
- 33Scan and save a document in PDF format (Scan to File)
- 34I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 35Scan a document into ScanSoft™ PaperPort™ 11SE
- 36Paper Jam
- 37Replace Ink
- 38I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 39How do I load envelopes into my machine?
- 40I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 41Cannot print after a Windows 10 update (June 2020)
- 42"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 43Important points for specifying the scan area (Linux)
- 44I am unable to print from a client PC to a printer on a print server. (Linux)
- 45Protect your Brother machine against unauthorised access over the network
- 46"Offline" appears on the Status Monitor.
- 47Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 48I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 49Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 50Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.