FAQs & Troubleshooting
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213 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 4Where is the USB port on the machine?
- 5Locate files scanned with ControlCenter3 (For Windows)
- 6The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 7When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 8Wrong Paper Size
- 9When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 10Locate files scanned with ControlCenter2 (For Macintosh)
- 11Where can I get FaceFilter Studio and what can I do with this application?
- 12When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 13Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 14Cannot print after a Windows 10 update (June 2020)
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 17Can I print from or scan to Android™ Smartphone?
- 18How do I make copies using my Brother machine?
- 19What is MFL-Pro Suite Software?
- 20When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 21ControlCenter3 displays a blank screen at startup (Windows)
- 22When I print photos, the color quality is not good.
- 23How do I clear the message "No Paper Fed" from the display?
- 24Scan a document in Mac OS X 10.7.
- 25Print command (cupswrapper) (Linux)
- 26How to identify your Operating System (OS).
- 27Is my Brother machine compatible with third party print servers?
- 28Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 29When I scan the document with using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off. What should I do?
- 30When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 31One or more of my colors are not printing (blank). What can I do?
- 32Scan an image and insert it in a Windows XP application
- 33When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 34Configure the Scan to Email Feature (Linux)
- 35Print command (LPR) (Linux)
- 36When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 37"Offline" appears on the Status Monitor.
- 38Scan and save a document in PDF format (Scan to File)
- 39I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 40Scan a document in Mac OS X 10.6.
- 41How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 42Replace Ink
- 43How do I load envelopes into my machine?
- 44I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 45The downloaded driver's name is different from my machine's name. (Linux)
- 46Command List of brscan. (Linux)
- 47I want to print using CUPS while keeping SELinux enabled. (Linux)
- 48Install FaceFilter Studio onto Windows 10.
- 49How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 50Delete print jobs from the print queue.