FAQs & Troubleshooting
Latest |
130 Results
- 5103/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 5227/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 5329/10/2019Large characters are printed incorrectly. (Linux)
- 5429/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 5523/10/2019To install the printer driver easily using a tool. (Linux)
- 5612/06/2019Uninstall printer drivers (Linux)
- 5730/01/2019Print command (cupswrapper) (Linux)
- 5829/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 5929/01/2019Command List of brscan. (Linux)
- 6029/01/2019Uninstall the scanner driver. (Linux)
- 6129/01/2019Uninstall Scan-key-tool. (Linux)
- 6224/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 6324/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 6424/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 6524/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 6620/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 6709/11/2018Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 6809/11/2018Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 6908/11/2018Scan a document and e-mail it as an attachment. (For Windows)
- 7008/11/2018Scan a document and e-mail it as an attachment (For Macintosh)
- 7108/11/2018Scan multiple pages into one file instead of each scan being saved as a separate file.
- 7217/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7319/09/2018When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 7407/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7508/09/2016Unable to Scan / Scan Unable
- 7615/07/2016Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 7708/06/2016Windows 10 Support Information
- 7831/03/2016Jam Inside
- 7931/03/2016Jam Tray
- 8025/03/2016A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 8125/03/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 8225/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 8325/03/2016What is the difference between the toner cartridge and the drum unit?
- 8425/03/2016Can I use AirPrint with my Brother machine?
- 8525/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 8625/03/2016Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 8725/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 8825/03/2016Can I print from or scan to Android™ Smartphone?
- 8925/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 9024/03/2016When I scan a document using ControlCenter, the scanned file size is too big.
- 9124/03/2016Print Unable or Print Unable XX
- 9224/03/2016TONER ENDED
- 9324/03/2016Is my Brother machine compatible with third party print servers?
- 9424/03/2016I cannot scan via USB. (Mac OS X)
- 9524/03/2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 9624/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 9724/03/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 9824/03/2016Drum End Soon
- 9927/07/2015I'm having an issue with the print quality.
- 10018/06/2015The keys on the control panel do not respond or triple beep when I press them.