FAQs & Troubleshooting
Latest |
207 Results
- 5113/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 5213/05/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 5316/04/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 5406/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 5506/04/2020Delete a network scanner entry. (Linux)
- 5606/04/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 5706/01/2020When I print images, the quality is not good (Linux)
- 5803/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 5903/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 6027/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 6129/10/2019Pre-Required Procedures (Linux)
- 6229/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 6329/10/2019Large characters are printed incorrectly. (Linux)
- 6429/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 6523/10/2019To install the printer driver easily using a tool. (Linux)
- 6614/06/2019Windows 10 Support Information
- 6712/06/2019Uninstall printer drivers (Linux)
- 6829/01/2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 6929/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 7029/01/2019Command List of brscan. (Linux)
- 7129/01/2019Uninstall the scanner driver. (Linux)
- 7229/01/2019Uninstall Scan-key-tool. (Linux)
- 7324/01/2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 7424/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 7524/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 7624/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 7724/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 7824/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 7920/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 8017/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8116/08/2018Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 8205/07/2018Windows 7 Support Information
- 8316/11/2016My machine does regular cleaning cycles in the night. How can I correct this?
- 8401/04/2016I'm using Macintosh. What is the PreScan option used for?
- 8525/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 8625/03/2016The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 8725/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 8825/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 8925/03/2016Can I print from or scan to Android™ Smartphone?
- 9025/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 9124/03/2016When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 9224/03/2016I cannot scan via USB. (Mac OS X)
- 9324/03/2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 9424/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 9524/03/2016Scan a document in Mac OS X 10.7.
- 9624/03/2016I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 9721/04/2015I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 9820/11/2014How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 9905/06/2014I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 10004/06/2014When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?