FAQs & Troubleshooting
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182 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2I cannot print using a HSe cassette.
- 3(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5I cannot print using FLe tape and get an error message.
- 6I cannot establish a connection using Wireless Direct.
- 7How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 8When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
- 9Where can I download the latest P-touch Editor for Mac?
- 10I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 11How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 12Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 13My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 14What iOS mobile application can I use?
- 15I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 16Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 17Where can I find the IP addresses of my computer and the printer?
- 18How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 19I cannot connect my machine to the wireless network.
- 20Poor print quality when printing on narrow labels. (iPrint&Label)
- 21The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 22The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 23(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 24Where can I find my Brother printer's serial number?
- 25What Android™ mobile application can I use?
- 26Can I set the printer to turn on its wireless LAN settings when I turn on the printer?
- 27How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 28My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 29Installing the software
- 30How do I clean / maintain my printer?
- 31I cannot print after updating the firmware or font data.
- 32Changing your printer’s network settings (IP address, Subnet mask and Gateway) using the BRAdmin Light utility
- 33I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 34The top and base layers of the laminated tape are misaligned.
- 35How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 36(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 37(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 38Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 39Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 40I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 41The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 42How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 43How do I connect my printer via Wi-Fi®?
- 44Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 45Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 46How do I transfer label templates with P-touch Transfer Express?
- 47Printing is not possible. (P-touch Editor5.3 for Mac)
- 48How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 49How to create serialized tubes / labels
- 50Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)