FAQs & Troubleshooting
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93 Results
- 1Scanning and Other Problems
- 2Set up a Scan to FTP Profile
- 3Load a Plastic Card
- 4Clean the Sensors
- 5Load Documents Longer than Standard Size
- 6What is Brother iPrint&Scan?
- 7Save Scanned Documents on Your Computer
- 8Load Business Cards
- 9Load Documents
- 10Clean the Scanner and Rollers
- 11Card Jam
- 12Where can I download Brother iPrint&Scan application for Mac?
- 13Wireless setup is requesting a WPS PIN to complete the setup
- 14Reset the Usage Counters
- 15Register an Email Address Using Remote Setup
- 16Replace the Pick Up Roller
- 17How to identify your Operating System (OS).
- 18The scanning speed is slow when scanning from my machine. (Windows)
- 19Secure Function Lock 3.0
- 20Access Web Based Management
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22Acceptable Documents
- 23Replace the Separation Pad
- 24Error and Maintenance Messages
- 25Document Jam
- 26Reset the network settings to the factory default.
- 27Update the Driver or Firmware for your Brother machine
- 28If You Want to Check that Your Network Devices are Working Correctly
- 29Set up a Scan to SFTP Profile
- 30Load Standard Size Documents
- 31I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 32Important points you need to confirm before configuring your Brother machine for a wireless network.
- 33Discover the MAC address of the Brother network card
- 34What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 35I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 36Check your machine's IP Address or Node Name
- 37Check the Serial Number
- 38What is the default password for my Brother machine?
- 39Configure the Scan to Email Feature (Linux)
- 40Delete a network scanner entry. (Linux)
- 41Restrict Scan Functions from External Devices
- 42Your Brother Machine Cannot Scan over the Network
- 43Set Up the Brother Machine Using Remote Setup (Mac)
- 44Send an Email Securely
- 45Set or Change the Setting Lock Password
- 46Wireless LAN Error Codes
- 47Register an Email Address Using Web Based Management
- 48Manage Multiple Certificates
- 49Enable the Brother machine's network interface.
- 50Set up a Scan to Network Profile