FAQs & Troubleshooting
Latest |
152 Results
- 5109/12/2021The paper settings specified from the server computer are not reflected on the client computer.
- 5209/12/2021How do I transfer label templates with P-touch Transfer Express?
- 5326/10/2021P-touch Editor crashes when I open it on my Mac.
- 5408/10/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5527/07/2021How do I transfer templates or other data from the computer to the printer?
- 5614/01/2021How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 5713/01/2021Can I directly operate my printer from a self-developed application software and print a label?
- 5823/12/2020Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 5927/11/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 6025/11/2020Share your printer in Windows 7 in a network-shared environment.
- 6124/11/2020How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 6218/11/2020Printing is not possible. (P-touch Editor 5.0 for Mac)
- 6313/11/2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 6402/11/2020How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
- 6522/10/2020How can I print data directly from Access 2010?
- 6615/10/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 6707/10/2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 6807/10/2020How do I use a template? (P-touch Editor 5.0 for Mac)
- 6915/09/2020The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 7004/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7126/08/2020How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 7214/07/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 7312/06/2020The tape got jammed or stuck in the printer.
- 7404/06/2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 7502/06/2020I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 7602/06/2020How to print in high resolution mode using an HG tape
- 7702/06/2020Is it possible to connect both USB cable and Serial cable to the same machine at the same time?
- 7819/05/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 7919/05/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 8019/05/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 8118/05/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 8213/05/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 8313/05/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 8413/05/2020How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 8507/04/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 8607/04/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 8706/04/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 8831/03/2020The fabric tape became detached after washing.
- 8927/03/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 9005/03/2020I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 9111/12/2019Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 9209/12/2019I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 9309/12/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 9409/12/2019When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 9509/12/2019I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 9609/12/2019The printing position shifts vertically or horizontally. (Linux®)
- 9709/12/2019I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 9809/12/2019I cannot print from the client computer to the printer on the print server. (Linux®)
- 9909/12/2019I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 10009/12/2019I cannot save the edited text file. (Linux®)