FAQs & Troubleshooting
Popular |
164 Results
- 1Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 2How do I transfer label or slip templates?
- 3The paper settings specified from the server computer are not reflected on the client computer.
- 4Where can I download the latest P-touch Editor for Mac?
- 5How do I uninstall the printer driver?
- 6The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 9How is the print head cleaning cassette used?
- 10(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11Where can I find my Brother printer's serial number?
- 12How do I transfer label templates with P-touch Transfer Express?
- 13How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 14(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 15How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 16The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 17My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 18Installing the LPR driver and CUPS wrapper driver (Linux®)
- 19Creating a label with GIMP (Linux®)
- 20Creating a label with OpenOffice (Linux®)
- 21Can my printer use TZ/TZe tapes?
- 22How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 23Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 24The tape got jammed or stuck in the printer.
- 25I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 26The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 27The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 28(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 29How to delete the registry information and files related to the printer driver
- 30How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 31The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 32How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 33Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 34I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 35I do not know how to become a superuser in Ubuntu. (Linux®)
- 36When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 37Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 38Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 39What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 40(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 41How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
- 42My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 43Printing is not possible. (USB connection)
- 44While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 45I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 46I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 47When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 48I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 49Are there any drivers available for FreeBSD? (Linux®)
- 50I cannot install the Linux drivers on multiple Brother printers. (Linux®)