FAQs & Troubleshooting
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107 Results
- 1How do I transfer label or slip templates?
- 2Where can I find my Brother printer's serial number?
- 3How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 4What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 5Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 6While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 7Can my printer use TZ/TZe tapes?
- 8The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 9The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 10I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 11Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 12Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 13How do I transfer label templates with P-touch Transfer Express?
- 14My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 15When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 16How to use a 9/64" (3.5 mm) wide tape
- 17Printing is not possible. (USB connection)
- 18I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 19Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 20My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 21I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 22(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 23How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 24Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 25How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 26The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 27How do I transfer templates or other data from the computer to the printer?
- 28How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 29How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 30How to use the Numbering function (P-touch Editor 5.x for Windows)
- 31I cannot find the template files. (P-touch Editor 3.x for Mac)
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 34P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 35I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 36How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 37P-touch Editor crashes when I open it on my Mac.
- 38How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 39How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 40The tape got jammed or stuck in the printer.
- 41"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 42Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 43The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 44How do I uninstall the printer driver?
- 45How to delete the registry information and files related to the printer driver
- 46How do I print vertical text? (P-touch Editor 5.x for Windows)
- 47(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 48(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 49How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 50How do I create a label using a template? (P-touch Editor 5.0 for Windows)
